Feedback from Our Patients
We’re proud to care for Burlington families with kindness, clarity, and respect. Hear from patients who’ve found comfort, answers, and support—whether it’s their first visit or part of an ongoing care journey.
I have been going to this walk in since moving to hamilton 10 years ago. Always very helpful. Doctors are always supportive and listen to my concerns. I just wanted to say anything to the Front Desk ladies for helping me on Wednesday. Dr. D Bouls was patient with me and listened. Pharmacy was very helpful in getting my insurance looked into. Thank you again for all your help from start to finish
Been to this clinic twice. Both times the wait time was amazingly hardly even a couple of minutes. Each physician was pleasant, sensible, and compassionate. hey addressed my physical health concerns properly. Front desk staff very nice as well. Such an extremely rare find for a walk-in clinic in Canada these days! 5 stars & kudos! Very glad to have found this clinic.
Want to Join?
If you’re looking for a family practice in Burlington, we’d be glad to welcome you.
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Monday - Thursday :
10:00 AM – 5:00 PM -
Friday :
10:00 AM – 3:00 PM -
Saturday & Sunday :
Closed
Send Us A Message
Please let us know how we can help
Frequently Asked Questions
Yes, family doctor visits are by appointment. If you’re not yet registered, call our clinic to see if spaces are available.
You can visit our walk-in clinic for immediate care while applying to register with a family physician.
Availability changes, so it’s best to call now to confirm if we’re accepting new patients at this time.
When possible, we provide same-day appointments for urgent concerns.
I’ve been with Dr. Chen for years. She remembers the small details about my health and life—it makes a difference.